Have you ever wondered why some companies are more successful than others in similar circumstances? What are these people doing right? What do the winners do differently? The answers remain consistent, regardless of external circumstances.
A survey by Professor Colin Coulson-Thomas, a specialist in corporate transformation, shows the experiences from over 2000 companies. The results suggest that most of the critical success factors are attitudinal and behavioral.
First, let’s examine the most prominent characteristic attitudes and behaviors of “less successful” companies:
Next, let’s examine the most prominent characteristic attitudes and behaviors of “winners”:
Management’s first responsibility is to identify processes or behaviors that are inhibiting productivity and replace them with more effective ones. In many cases, change can be extremely beneficial with lots of positives.
However, certain changes do sometimes produce a tremendous amount of resistance. It is the job of management to provide support to their team through the process of these changes, which sometimes are very difficult.
Management must help employees accept change and help them become well adjusted and effective once these changes have been implemented.